HR – Training & Development Staff

HR – Training & Development Staff, under the Human Resource Management and Development department.  The role supports the implementation of training courses and programs across the company — assisting with integrating approved programs into company procedures, preparing training materials, and reviewing data and feedback from past sessions to assess their effectiveness for employee learning and skill development. Serves all Head Office departments internally and branch employees externally.

Program implementation & delivery

• Assist in implementing approved training plans for management, HR, customer support, and other departments
• Support development and rollout of in-house and outsourced programs based on approved materials
• Deliver and support orientations, simulations, mentoring, on-the-job training, and workshops — including sessions on telemedical procedures and compliance
• Support trainers and facilitators during sessions, seminars, and workshops

Coordination & logistics

• Coordinate training schedules, venues, and participant lists; disseminate training information
• Record, monitor, and update trainee progress; coordinate with mentors, trainers, and concerned departments
• Set up and maintain training facilities, equipment, and materials before and after sessions

Materials & assessment

• Prepare and manage training materials, handouts, presentations, and learning aids
• Gather and consolidate data for training-needs assessments and skills-gap analysis
• Apply established training principles and approved methodologies
• Conduct basic research on training trends/tools and submit recommendations

Records & reporting

• Prepare, file, and maintain training documents (endorsements, immersion results, attendance sheets, completion records)
• Update and maintain training databases, worksheets, attendance logs, and records accurately
• Collect, summarize, and report training evaluation results and participant feedback
• Submit daily, weekly, and monthly training activity and progress reports
• Perform other training-related tasks assigned by management or the Training Coordinator

• Education: Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or a related field
• Experience: Preferably at least 1 year of relevant experience in training or HR operations